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Faulty or damaged goods Search Press Limited will deal with you fairly and quickly if this issue arises.
We only stock high quality items, and all goods are checked before despatch.
However, in the unlikely event that you receive goods damaged in transit or faulty goods please contact us within 24 hours of receipt. Search Press Limited will either offer a full refund or replace the faulty or damaged items. Please open all packages with care and keep the packaging in case goods need to be returned. Should goods be returned to us not in the state that you received them, then we will not be able to offer a full refund.
We will not be able to offer a refund if you have not contacted Search Press Limited prior to despatching your goods back to us.
Please remember that you will be responsible for the goods until we receive them and therefore for your own protection we suggest that you use a delivery method which requires a signature upon delivery.
Unwanted Goods You can return unwanted goods. Please comply with the following: Keep the goods in an unused and unmarked condition with the original packaging then contact Search Press Limited by e-mail or phone.
Return the goods within 14 days unused and in the original packaging.
Please bear in mind that the goods are your responsibility until Search Press Limited receives them. For peace of mind either return them yourself or ensure you use a delivery method that requires a signature. Search Press Limited will then refund the cost of the goods (but not the costs of postage).
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These cookies help us to customize and enhance your online experience with Search Press. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Search Press service so that we can enhance and customize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.
Lifespan: Most cookies are only active for one day. Some cookies are active for a longer time, ranging from 3 to 12 months.
These cookies use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you and for analytics and optimization purposes. These types of ads are called "interest-based advertising" and will be shown to you outside the Search Press domain. Search Press uses contractual and technical measures designed to prevent advertising partners from accessing information regarding specific title selections you make, URLs you land on, or shows you have watched on our service. We do not share information about title selections or your shows you have watched on our service. The advertising cookies associated with our service belonging to our advertising partners as listed under cookie details. Please choose your settings for advertising cookies below. If you want to opt out of the advertising cookies across all websites, go here.
